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Squad Founders Key

swingswing Member Posts: 6 Civilian

Hello All,

After many years I have just found my Founders key. I have tried to activate it in Steam New Product and Wallet with no success. How do I go about activating the key? I want to use the custom weapon skins.


Many Thanks

swing

Comments

  • swingswing Member Posts: 6 Civilian

    Anyone?

  • OWI_KrispyOWI_Krispy Vancouver, B.C.Posts: 56 Community Manager

    Hey @swing

    I'm waiting for some feedback from our Support team about this. Have you contacted them as well?

  • swingswing Member Posts: 6 Civilian

    Hey @OWI_Krispy


    Thanks for checking. Yes I have logged a case #13773

  • swingswing Member Posts: 6 Civilian

    Hi @OWI_Krispy

    I'm having a totally circular conversation with the support team. I am part of a Clan Package of backers. Case #13773, I really am getting frustrated as I helped fund this project back in the day and am getting ZERO satisfaction.

  • DubsDubs New ZealandMember Posts: 17 Moderator

    If you are the purchaser of the clan tier pack, meaning the person who used his kickstarter account and made the payment, make sure to have all relevant info; IE - Email, receipt etc

    If you aren't the account which made the overall purchase, you may need to get in contact with the person who is, it may make the process easier.

  • swingswing Member Posts: 6 Civilian

    I think its a lost cause..... the guy who did this has left the clan. All I have is a Key that steam does not recognize. No worries.

    Thanks for trying to help.

  • CR8ZCR8Z Member Posts: 32 ★★

    I am "the" clan backer for my clan and have yet to receive word.

  • DubsDubs New ZealandMember Posts: 17 Moderator

    Support tickets may take longer to reply to, due to it being weekend hours.

  • swingswing Member Posts: 6 Civilian

    Soooo I'm not the only one having problems..... It would be nice to get this resolved. After all we supported this project from the very beginning and should get what we were promised and payed for. Even if it requires support doing some extra work !!!

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