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Server Administration Guidelines

OWI_JennyOWI_Jenny United KingdomMember Posts: 18 Dev
edited April 23 in Hosting Support

Mission statement

By becoming a server owner you are agreeing to the Code of Conduct (referred to as ‘the CoC’) which underpins the Administration guidelines. This gives License owners and their admin teams more guidance and support when dealing with the community.

Introduction

The following guidelines and the CoC are recommended for all in-game admins in Squad, and specifically MUST be adhered to by game admins on licensed servers as a condition of holding a license.

Comments

  • OWI_JennyOWI_Jenny United KingdomMember Posts: 18 Dev

    Section 1: Game Server Admins

    1.1 - Admins should make an effort to promote a culture of teamwork and communication through their actions on the server and through the creation of server rules which do likewise.

    1.2 - Admins should encourage a fair, friendly and sportsmanlike atmosphere when mediating the interaction between players.

    1.3 - Licensed servers must have enough admins to properly run the server to maintain the integrity of the community and the server itself. A minimum required 10 per server instance. Admins need to be presented the vast majority of the time during populated hours. Failing to adhere to this will result in a revoked license. (Updated 16 June 2019)

    1.4 - All Server owners and admins should ensure that they and their communities are conducting themselves in a reasonable and respectful manner. Server owners and/or admins will be acted on accordingly for any racist, sexist, homophobic, hateful or grossly offensive content/behaviour in their server, server name, description, broadcast, chat/text, kick/ban reason, voice transmission or in bias/discrimination to these points through their actions. (Updated 10th July 2020)

    1.5 – Admins are allowed to set a desired style and level of gameplay on their servers by stating it in the server name and server rules MOTD. When a server is named 'New Player Friendly' admins are allowed to take measures to ensure a positive environment and gameplay experience for new players. Subsequent servers can be named specifically 'Experienced / Veteran'. Definition of required skill level is up to admin's discretion, stemming from server rules and guidelines. In order to maintain the integrity of the server, admins are allowed to remove problematic players. (Updated 23rd October 2020)

    1.6 - Admins should not impose server-wide rules requiring microphones, provided players are willing to use text chat in its stead. The two exceptions are that it is acceptable for individual squad leaders to impose a "microphone required" rule for their squad at their discretion, and it is acceptable for a server to require squad leaders to have a microphone.

    1.7 - Admins are allowed to enforce a server-wide rule disallowing locked squads if they so choose. If the server does this, it should be clearly displayed in their server rules and players should be warned for violating this rule before any action would be taken against them.

    1.8 - Admins may select a single common language for their specific server if they choose to, though it is not required. This requires the players on each individual server to at least understand the selected language of the server to be able to effectively communicate with their squad/team. If the server admins choose to select a common language, this language should be portrayed within the server name.

    1.9 - Admins are free to kick and ban as necessary to protect the integrity of their server as long as other administration guidelines are adhered to and that sufficient reasoning or evidence can be provided for a large group or blanket bans. (Updated 10th July 2020)

    1.10 - Admins are present to enforce the server rules. The priority is to maintain high-quality gameplay and good teamwork for the benefit of all players. They retain the right to act accordingly to any undefined disruptive behaviour within the confines of the server administration guidelines.

    1.11 - Squad leaders should be free to kick members of their squad for any reason they choose (including for what the SL may perceive as ‘ineffective tactics’) as long as kicking the player is done respectfully and does not breach the CoC. (Updated 10th July 2020)

    1.12 Admins are not allowed to impose rules that are not equal to everyone on the server. E.g Admins who use their position to give priority of assets to themselves, whitelisted players, or specific clans which would deny access to these assets to the general public player base. (Added 23rd October 2020)

  • OWI_JennyOWI_Jenny United KingdomMember Posts: 18 Dev

    Section 3: Information

    3.1 - For any server licensing problems, or to appeal a revoked server license, you will need to email [email protected] (Updated 07/07/2020)

    3.2 - To report problems with a specific server, email [email protected] with the following details: Name of the server, any evidence such as video, pictures etc, date and time

    Or alternatively/and you can fill out the following form https://forms.gle/R3D434WVuaY9obtT6 (Updated 07/07/2020)

    3.3 - All server owners and three admins are encouraged to join the Offworld Industries Hosting discord for information and support. Please follow the instructions in #getting-started to acquire appropriate permissions on the server: https://discord.gg/ZQyT5Zh (Updated 10/07/2020)

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