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POST-SCRIPTUM KEY?

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Hello,

 

Just wondering if anyone can help me at all? I've been playing squad since kickstarter squad leader pack and was told backers automatically got access to post scriptum.

 

I havn't received any emails with a post scriptum key like all my other pals... is there anything I can do about this?

 

Kind Regards,

 

Flump

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I got a key, but it doesn't work in Germany.

I reached out to the PS Support, but there was no answer so far.

Is there a solution to this problem?

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1 hour ago, sanf said:

I got a key, but it doesn't work in Germany.

I reached out to the PS Support, but there was no answer so far.

Is there a solution to this problem?

Our support folks are still working through the queue (we got a little backed up due to an emergency), but they will get back to you. Thank you so much for your patience!

 

As for not having received the key, if you haven't yet requested them, start here: https://joinsquad.com/readArticle?articleId=275

 

If you've done that bit and still haven't received them, beginna's advice of checking your spam folder and contacting support is the best way to go.

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Ah yeah requested one and got a code instantly thank you very much :)!

 

 

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4 hours ago, Gatzby said:

Our support folks are still working through the queue (we got a little backed up due to an emergency), but they will get back to you. Thank you so much for your patience!

 

As for not having received the key, if you haven't yet requested them, start here: https://joinsquad.com/readArticle?articleId=275

 

If you've done that bit and still haven't received them, beginna's advice of checking your spam folder and contacting support is the best way to go.

Alright, I will wait.

It's not like I am in a hurry, I was just wondering what is going on.

Approximately, how far are you hanging behind?

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It has been almost two months now and I still haven't heard anything from anybody.

I asked for an update or any news directly to the PS teamwith the same Request number.

I also asked @Gatzby for news on monday, but didn't get anything back.

What is going on?

I just want another key that works in Germany, instead my non-working.

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9 hours ago, sanf said:

It has been almost two months now and I still haven't heard anything from anybody.

I asked for an update or any news directly to the PS teamwith the same Request number.

I also asked @Gatzby for news on monday, but didn't get anything back.

What is going on?

I just want another key that works in Germany, instead my non-working.

Hey, sorry! Alerting support again now. It's likely it got trapped in mailbox hell somewhere -- apologies for the trouble.

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16 hours ago, sanf said:

It has been almost two months now and I still haven't heard anything from anybody.

I asked for an update or any news directly to the PS teamwith the same Request number.

I also asked @Gatzby for news on monday, but didn't get anything back.

What is going on?

I just want another key that works in Germany, instead my non-working.

Hey Sanf,
I checked the Squad and Post Scriptum support ticketing systems and you have 3 tickets submitted to PS all of which have been responded to by the support team asking you to email [email protected] to get your key. You have zero tickets open with [email protected] asking for a key.

The ticket needs to go to [email protected] for auditing purposes, so please check your email and submit a new ticket.

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On 29.9.2018 at 3:46 AM, SuicidalChair said:

Hey Sanf,
I checked the Squad and Post Scriptum support ticketing systems and you have 3 tickets submitted to PS all of which have been responded to by the support team asking you to email [email protected] to get your key. You have zero tickets open with [email protected] asking for a key.

The ticket needs to go to [email protected] for auditing purposes, so please check your email and submit a new ticket.

I just checked all my E-Mails (including spam) and found no such answer.

But now I know, thank you, I will email [email protected]

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