This guide is to help people who are seeking technical support for Squad.
Foremost, I would like to make it clear that this post is not officially pronounced as the guidance for support related topic.
This post is made purely for me to handle/track support related questions swiftly.
Now, please provide your basic hardware information.
Specify the following;
Depends on the situation of your troubleshoots, I may ask you to change your clock speed to default.
Are your Windows/GPU Up-To-Date?
Is your RAM page file size set to automatic?
Are you using a laptop?
Put power performance setting to ‘high performance’
Have you tried to clear cache manually?
Are you getting Low frames even though you are on a high-end rigs?
If your OS is win10, use DDU(Display Driver Uninstaller) to do a clean re-install of your graphic drivers
Are you getting random CTDs? (Crash to desktop)
If you have Razer Synapse or Razor Cortex that is not the latest version, it will cause your game to force crash due to GDPR.
Could you provide me Squad log file for me to look at?
The default save location for squad log files is %LOCALAPPDATA%\SquadGame\Saved\Logs
Did you take a long break from Squad and just came back? Welcome back!
I need to remind you that Unreal Engine 4, in which Squad is designed with, had a major update on September of 2017. If it was before that time you played the last, you MUST do a clean re-install of the game.
Click ‘Reveal hidden contents to see how to:
Are you missing part of screen? Per say like compass?
Are you seeing a green fog in the field like this?
It’s known graphic glitch. Exiting the server and joining back should fix it.
Does your screen flickers with green lines appearing across the screen?
Are you not able to connect/see the server from the browser?
Are you using reshade?
Your mic not working? Take a look at this post
Does your game say “Steam is offlline”?
Are you having trouble downloading mods???
Click ‘Reveal hidden contents'
Are you getting Game security Violation Detected??
Are you having Untrusted System file (C:\Windows\System32\User32.dll) error?
Are you having EAC Error: Unknown File type (.pak file related) error preventing you to launch Squad?
If you are having .dll issue
Are you having difficulties with Key bindings?
Even if after following the instructions, you failed to fix the issue, please open a topic and I will be more than glad to help you out with the issue
This is System Requirements of Squad as of July 2019.
Please be noted that above contents may be edited over time