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Metalmonkey47

Game Crash During Fire Fight

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Hey guys, I guess this is my introduction and plea for help. 


I picked up Squad on the steam sale a few days ago, but now I'm having a bit of an issue. 

The Problem:

   During gameplay the game literally freezes and stops responding. On most occasions I can predict when it's going to happen because just before it starts to lag just before the freeze.

 

Recreating The Issue:

   So it seems like the problem occurs 90% of the time during a firefight, and probably half of the time it happens when returning fire at close combat. Otherwise the game seems stable. The downside is, you put in all of the work to get set up for an assault or defense and as soon as the fight begins, boom you're out. 

I cannot load task manager and force close the program, for some reason Squad dominates windows and will not let me tab switch to task manager. I have to CTRL-ALT-DLT and log off to force close Squad. 

System Specs:

  • OS - Windows 7 64-Bit
  • Processor - AMD FX 8120 Black Edition
  • Video - GeForce GTX760
  • Ram - 16gb Crucial Ballistix Sport


So far I've gone through the process of completely removing NVidia Drivers and reinstalling fresh, also logged GPU and CPU temps, they appear to be within normal range. 

 

Any input would be awesome, because this game kicks so much ass and I'd like to keep at it. So far I've only been able to complete 1 full round trouble free.

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Hello and welcome to Squad @Metalmonkey47,

 

Although your CPU is also on the lower end, I don't think it's responsible for these crashes.

 

AFAIK, due to the recent a10 release, performance decreased slightly. Naturally, weaker systems are more heavily affected.

I suspect that that your CPU is clogged up due to the massive amount of replication data especially in a firefight.

 

First thing, I'd try is in settings, set audio quality to low. It then needs a restart of Squad to take effect.

This should reduce the load on your CPU (at least a bit).

 

 

 
In order to get the latest log file including the crash:
  1. delete all files and folders in...
    C:\Users\<USERNAME>\AppData\Local\Squad\Saved\Logs
    C:\Users\<USERNAME>\AppData\Local\Squad\Saved\Crashes
  2. reproduce the crash
  3. upload the latest created log file to eg. http://www.tinyupload.com/
  4. upload the latest created UE4Minidump.dmp
  5. share links here

 

some background info

Spoiler

Your CPU barely meets the min requirements. The single thread performance is even slightly worse.

wwCmA24.png

https://www.cpubenchmark.net/compare.php?cmp[]=804&cmp[]=261

 

Squad is a heavily single core (and high IPC) dependent game. - And this is the tender spot of the FX Bulldozer architecture.

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Thanks for the feedback, I never once considered CPU as a possibility but it seems like you may be correct. 

I went ahead and lowered audio quality and for extra fun, did a little basic overclocking. I have had once crash in the meantime

UE4Minidump.dmp : http://s000.tinyupload.com/  ?file_id=92473824087500511496

 

Log:http://s000.tinyupload.com/ ?file_id=41368321287429252839

 

(You'll have to remove the spaces, it was trying to flag as spam)

 

I did download the AMD utility last night and do some minor overclocking just to see how the game would respond and I've been able to complete 2 full rounds with only minor issues, so i'm going to go out on a limb and guess that CPU is the likely culprit.


I guess it only seems right that this problem occurs during tax season. I guess it's not a bad time to splurge on a new MOBO and processor. 

Edited by Metalmonkey47

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On 10.2.2018 at 12:09 PM, beginna said:

Although your CPU is also on the lower end, I don't think it's responsible for these crashes.

uh, my bad. I meant GPU. ^

 

log excerpt:

Spoiler
[2018.02.11-01.04.35:752][ 11]LogWindows:Error: === Critical error: ===
[2018.02.11-01.04.35:752][ 11]LogWindows:Error:
[2018.02.11-01.04.35:752][ 11]LogWindows:Error: Fatal error: [File:d:\g\pipelines\release\S\UnrealEngine\Engine\Source\Runtime\Engine\Private\UnrealEngine.cpp] [Line: 1350]
[2018.02.11-01.04.35:752][ 11]LogWindows:Error: Detected negative delta time - on AMD systems please install http://files.aoaforums.com/I3199-setup.zip.html - DeltaTime:-0.165251, bUseFixedFrameRate:0, bTimeWasManipulatedDebug:0, FixedFrameRate:30.000000
[2018.02.11-01.04.35:752][ 11]LogWindows:Error:
[2018.02.11-01.04.35:752][ 11]LogWindows:Error:
[2018.02.11-01.04.35:752][ 11]LogWindows:Error: KERNELBASE.dll!0x00000000FDE2A06D
[2018.02.11-01.04.35:752][ 11]LogWindows:Error: squad.exe!0x000000004078409D
[2018.02.11-01.04.35:752][ 11]LogWindows:Error: squad.exe!0x000000004072B7FB
[2018.02.11-01.04.35:752][ 11]LogWindows:Error: squad.exe!0x00000000406EF068
[2018.02.11-01.04.35:752][ 11]LogWindows:Error: squad.exe!0x0000000042025F97
[2018.02.11-01.04.35:752][ 11]LogWindows:Error: squad.exe!0x000000004005AC94
[2018.02.11-01.04.35:752][ 11]LogWindows:Error: squad.exe!0x0000000040052C5C
[2018.02.11-01.04.35:752][ 11]LogWindows:Error: squad.exe!0x0000000040052CBA
[2018.02.11-01.04.35:752][ 11]LogWindows:Error: squad.exe!0x000000004005B871
[2018.02.11-01.04.35:752][ 11]LogWindows:Error: squad.exe!0x0000000043072107
[2018.02.11-01.04.35:752][ 11]LogWindows:Error: kernel32.dll!0x00000000770759CD
[2018.02.11-01.04.35:752][ 11]LogWindows:Error: ntdll.dll!0x000000007768A561
[2018.02.11-01.04.35:752][ 11]LogWindows:Error: ntdll.dll!0x000000007768A561
[2018.02.11-01.04.35:752][ 11]LogWindows:Error:
[2018.02.11-01.04.35:777][ 11]LogExit: Executing StaticShutdownAfterError
[2018.02.11-01.04.35:790][ 11]LogWindows: FPlatformMisc::RequestExit(1)
[2018.02.11-01.04.35:791][ 11]Log file closed, 02/10/18 20:04:35

 

^ this is where I cannot help you any more.

I'd suggest you forward your problem to [email protected]

  • explain your issue (in short)
  • send log and dmp file
  • link this thread

 

7 hours ago, Metalmonkey47 said:

I guess it's not a bad time to splurge on a new MOBO and processor.

I would not recommend that. Some older components might bottleneck the potential of the new parts. RAM, GPU, etc...
I'd suggest (you save some more money and) treat yourself with a nice new PC.


 

 

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Just a slight update, I've been playing a bit more frequently, after pondering on the above, and decided to just give my PC hell and crank up clock speeds. 

Turned up CPU using AMD Overdrive from 3.1ghz to 4.0ghz for fun and I have been problem free since. The game runs like a champ, guess I was taxing the processor. Temps seem to be consistent, so I'm just gonna keep sending it until this thing pulls a fukushima. 

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