Litoralis

Troubleshooting Guide

What do I do with old builds?
Delete the old build first. when you download new builds, you extract them to their own folder. To completely remove Squad, also remove the Squad folder in %appdata%:


C:\Users\<username>\AppData\Local\Squad\

---
 

Where are my crash logs?
Crash logs are located in the Squad folder in within %appdata%. You are looking for the most recent file named 'Squad'

C:\Users\<username>\AppData\Local\Squad\Saved\Logs

---


DX11 feature 10.0 is required to run the game.
Install Windows 7 SP1: https://www.microsoft.com/en-us/download/details.aspx?id=5842
Install Platform Update for Windows 7: https://www.microsoft.com/en-us/download/details.aspx?id=36805

---
 
I have huge FPS drops even on unpopulated servers
This week we have turned on the Unreal Engine's Distance Field Shadows.  This lets us give objects up to a kilometer away shadows, but has a significant performance impact.  We are taking steps the next few weeks to tune the shadow settings (which we believe may give us a performance boost overall), but at this time they are simply drop performance in exchange for extreme range shadows.  

Distance Field shadows are only enabled when on Epic settings.  If you wish to turn these distance shadows off, simply set your shadow settings to High or lower and they will be disabled.

 
(DFS is currently disabled.)
 
---
 
Having Oculus SDK and Drivers cause game crash on launch
   http://forums.joinsquad.com/topic/2909-game-crashes-on-startup/page-3#entry57927
Use instructions on linked post to uninstall the SDK and Drivers.
 
---
Having TeamViewer on AMD GPU causes game crash on launch
   http://forums.joinsquad.com/topic/2949-fyi-disable-teamviewer-if-youre-running-it/?p=57852
Please disable or uninstall teamviewer. 
 
---

Crash on launch based on MSVCR120.dll error on Windows 7
   Install Windows 7 Service Pack 1 http://www.microsoft.com/en-us/download/details.aspx?id=5842
   Then uninstall Visual C++ package, reboot, and reinstall the Visual C++ packages https://www.microsoft.com/en-us/download/details.aspx?id=48145
  (Download the file first, it will give you the option to uninstall)
 
---

General Tips for: Issues with configuring key binds; the game crashing, stalling, not having correct resolution; The prone key, Squad Leader T context key, or F context on Ammo Crates not working, black screen on game loading
   Delete all .ini files located in:

C:\Users\<username>\AppData\Local\Squad\Saved\Config\WindowsNoEditor

---
 
Changing movement binds
   http://forums.joinsquad.com/topic/2870-pre-alpha-general-impression-main-thread/?p=57047
Default.ini is located within the extracted Squad folder

SquadWindows-XXXX\Squad\Squad\Config

---
My resolution is not in the settings
   Open console and type: r.SetRes", "r.SetRes <Resolution>
r.setres 1920x1080f
   You can also go to the AppData folder and change it within the GameUserSettings.ini

C:\Users\<username>\AppData\Local\Squad\Saved\Config\WindowsNoEditor

---
I can't shoot, move or use the UI after alt-tabbing
   Press Alt, LMB, or ESC again and it will work
 
---
The server shows as empty, but I can't join
   This is not your fault, but a bug with the server. Try to join another server.
 
---
I can't see anything on the night maps
   Turn your ingame gamma up in the settings. Make sure "Post Processing" is NOT set to "low".
 
---
How can I change my name?
   Change your steam name and eventually it will change in game. Your steam name will be updated whenever the Steam API gets updated. We have to manually request name updates from the Steam API, so we only do it every few days.
 
---
My microphone is not working
   Make sure your microphone is your Windows Default recording device (Control Panel -> Hardware and Sound -> Sound -> Recording)
 
---

CreateProcess() returned 2. Run error.
 
"C:\squad\Squad\Binaries\Win64\Squad.exe"
   CreateProcess() returned 2.
 Please extract your files within the .zip you downloaded to you desktop. Right click on the folder > Extract.
 
---

 
--- 

Temporary Performance Fix for AMD

http://forums.joinsquad.com/topic/8084-amd-performance-is-trash/?p=131492#entry131492

 
Please help expand on this list.
 
[special thanks to ComedyInk and Nate for helping to sort and compile]

Edited by Litoralis
Updated.

Share this post


Link to post
Share on other sites

See my thoughts on how to fill out the form here:

 

The forms of the "Ingame moderator application" is working now.

http://goo.gl/forms/JN6bJTGi2E

 

I am sure some of you, just like me, will ask "WTF is my Steam 64 digit ID and how does that damn converter work?". Here two YouTube Videos that explain it (vid one, vid two). If you watch both, it should be crystal clear what you need to do. If you are a technical person who needs to understand it from start to end 100%, read this on the Steam developer wiki.

 

What they mean by "Squad Pre-Alpha Account" is not clear to me, but I guess we Commanders can register now, even before we have gotten our keys, right? The field is not mandatory. Or should we wait? Can anyone confirm this? If they meant "key" they would have said so instead of using the term account, right? Never mind, I submitted mine. Here we go.

 

Rest is pretty clear, right? Name is real name, at least that is what I entered.

 

Right now the form looks like this (click to enlarge - applies only to the image below, not to your bodily parts, unfortunately :D ):

Nnfnjv8.jpg

 

After submission, you get the following form. You can still edit your form afterwards. If you click "edit" and save the URL, you can go back to it later. Not sure whether that is a good idea, however. At some point Offworld will look at the data and editing makes no longer sense.

lZ63GZP.jpg

 

Edit: added explanation of the Steam ID and comments on some other fields.

Edit: added "confirmation page" after you submitted the forum.

Share this post


Link to post
Share on other sites

Keybinding manual configuration information is out dated in pre-alpha version 7 ?? No such file exist as default.ini

 

It does also seem that the ingame configuration menu do not update the defaultinput.ini file on the directory mentioned in the Litos post. ?? Am I right? To answer to my self yes it doesn not update it.

 

I created a topic where I try to shed some light to this manual keybinding stuff.http://forums.joinsquad.com/topic/4526-all-about-rebinding-keys-at-pre-alpha/

Share this post


Link to post
Share on other sites

How to Install Squad:

 

Go to your squad portal and choose your preferred download:

h0Vlp8L.png

 

For Torrents:

 

Download Deluge, an open source lightweight Torrent client:

http://deluge-torrent.org/

 

After installing and running deluge, open or drag and drop the .torrent file into deluge, you will see a new window open, click on "Add"

u3HXUb2.png

 

You will now see Deluge downloading the file:

wWKynL0.png

Extracting the Download:

 

The download comes in a .zip file packaged for convenience. To use his package, you need to first extract the folder.

 

Right-click on your download and click on extract all

5YW2FRD.png

A new window will come up asking you where to extract the files, the default location will be where ever the .zip is located.

xTyaZmn.png

 

You can now run squad using the Squad.exe!

Share this post


Link to post
Share on other sites

How to view your Squad folder within Appdata

 

Open up a windows folder

FOivgnz.png

 

Click on View on the top, then Options

gtj6QqM.png

 

On the new window that appears, click on the View tab. Under 'Advance Option' find the "Hidden files and folders options."

EZ3Gi7g.png

And change the radio button to "Show hidden files, folders, and drives."

 

Click on OK and you can now see hidden folders on your computer.

A3KH1Uz.png

Share this post


Link to post
Share on other sites
Guest
This topic is now closed to further replies.