Can´t see many Servers

[Skalius]

I bought the game few day´s ago in the Steam Winter sale. And today I find out that I have problems finding all Servers. When I search for costum matches I may find 0 to 5 Servers each time I search (most of the time I find diffrent Servers), wich are to over 90% of the time  just empty. On the offical Serverlist I only find 0-2 games per search. When I found a Server with people I wanted to join, I could play without any Problems, I also could join play the Shooting Range. I already reinstaled the game, opened Ports, tried changing the max Pings for the Serverbrowser in Steam without any ressults. And the Steam Serverbrowser does find more Servers, but I can´t join any over this Serverlist.

[Zylfrax791]

Perhaps post some screenshots.

[Skalius]

I don't have any erro message to post, only the Serverbrowser. Are there any logs I could post ?

 

      

[samwiseOrigin]

Could it be due to servers not roll back to 9.17 after a-10 was done?

 

What filter are you putting on ATM?

Edited December 26, 2017 by samwiseOrigin

[Skalius]

Aren't the only filters the game has on the pictures ? It's set to show servers even if they have diffrent versions and empty servers. So I can see if I find anything. When Searching without these settings It takes just as long to find any populated servers. On the Steam server browser I also try to search as broad as possible (show full and empty servers, can have a password, any ping, any map)

 

 

 

 

     

[samwiseOrigin]

Have you tried to join server with direct links? 

[Psyrus]

These issues are often down to a networking issue. As you have already tried changing the steam "pings per minute" or whatever it is... first of all try this:

 

The next step will be looking into your router, which won't be easy as you're German (or your UI is using language that looks a lot like German)

[beginna]

Hello and welcome to Squad @Skalius,

 

as Psyrus already mentioned, try to reduce the pings/min value in steam:

Quote

 

in Steam -> Settings -> In Game options there is a dropdown box for "In-Game Server browser: Max Pings/minute".

Set that to 500.

 

report back if it helped

[Skalius]

@samwiseOrigin You mean links like on squad-servers.com ? Yes but they dont work for me. Steam starts squad with "+connect (IP number)" and only starts the game and waits in the main menu. I tried to join over the Steam server browser, but there the server doesent respond. 

 

@Psyrus I tried it and it didn't helped. I have a configuration menu for my router I can access and yes I'am german :-)

 

@beginna It curently is set to 500 as I already tried changing it without any improvment to my problem.

[Psyrus]

1 hour ago, Skalius said:

@Psyrus I tried it and it didn't helped. I have a configuration menu for my router I can access and yes I'am german :-)

Does your router by any chance have an english interface?

Edited December 26, 2017 by Psyrus

[Skalius]

@Psyrus It's on german. I tried to find anyway to change the language to english, but there is no option to change it. I can try to translate things if necessary. I got a Speedport W723V Typ B as router from Telekom.

 

 

Edit: Okay I found something that may could be it. A Support in a other game I also have connection problems to their servers told me that LogMeIn Hamachi seems to cause some problems but couldn't pin the problem down and only sugessted to reinstall windows. I just looked at this and it reminded me of a problem I had nearly 10 years ago. I think (but I'm not sure) but Hamachi shouldn't be listed as Ethernet. I compared it to the PC of my borther and there it's the other way arround.

 

 

Edited December 26, 2017 by Skalius

[Psyrus]

Ok thanks for letting us know about that. There is a good chance that your vpn setup is screwing with squad in some way. I would have liked to use a remote app like TeamViewer to assist you, but as I don't know German it would cut my effectiveness to the point where I'm not sure if I could actually help. 

 

Essentially there are two main possibilities as I see it :

- Hamachi has changed some networking settings and is screwing with your squad network capabilities 

- Your router is at fault and either some firewall or "attack protection" settings will need to be changed, or it will be like @Lurifax who had to get a replacement router before he could play. 

 

I did about two hours of remote troubleshooting with him to finally determine that the router was at fault. 

[Psyrus]

Oh and before I forget, maybe @samwiseOrigin can include "are you using any VPN or virtual networking software on your PC" in your standard support replies

[samwiseOrigin]

4 minutes ago, Psyrus said:

Oh and before I forget, maybe @samwiseOrigin can include "are you using any VPN or virtual networking software on your PC" in your standard support replies

Thanks! Adding it right now!

[Skalius]

For now I changed the language of Windows to english and opened a ticket at the Hamchi Support. The router menu is still in german, but this still helps me to get things done with the english Hamachi support.

 

I will also test on my borthers PC wich uses the same router if he also has the same connection problems. So i can have a guess, if its the router or not.

[Skalius]

Status update:

The Hamachi Support told me the following:

Thank you for alerting us to your issue. Could you try and rename the adapter in your Network Connections folder? Once you have renamed it to Hamachi, please try running the application again and make sure that Network Connection Hamachi is activated.
Intressting enough I can't I get an error saying the name is already used.

 

     

 

The Support system is wiered on Hamachi. I don't get any conformation for setting up my ticket, I can´t find my ticket on their webside and the their respond came over an E-Mail. I got a refrence number and nowhere to use it, except writing a new ticket and writing it into the question

[Psyrus]

Ok well I'll be on vacation from tomorrow until the second week of January so I'll contact you through private messages to see if there is a time we can set up to try and troubleshoot your issue over TeamViewer. It'll be good to get this sorted for someone so hopefully we can give advice to other people who have issues in the future 

Edited December 27, 2017 by Psyrus

[Skalius]

I have currently a lot of time. So just tell me a time between 9:00 and 18:00 UTC +1

[Skalius]

It seems that my Hamachi-adapter may have been corrupted and should now be working properly.

 

Here is the link to the clean Instal, the LogMeIn Hamachi Support gave. If someone is interested.

 

It certainly improved my situation, but didn't solved my problem entirely.

 

When searching for offical servers I now get arround 6-8 Servers on average instead of 0-3 servers.

When searching for unoffical servers I now get arround 8-25 Servers on average instead 0-6 servers.

 

Further more when Searching for servers it seems that I get more servers the more often I search.

From 1-3 Servers at first (seraching for unoffical servers), then 3-8, etc. up to 8-25.

"Edit: And I'm sure that this wasn't the case before."

"Edit2: The number of Servers include a lot of empty servers."

 

Now I can finaly find some populated Servers, without searching more then 15 minutes, now more like 2-4 minutes

 

Edited January 6 by Skalius