[Solved] constant CTD after few seconds

[wilk]

Hello,
i'm struggling with squads CTD and since patch 9.15 i have constantly unplayable game.

My rig is pretty decent i5-4670k @4,2ghz, gtx1080 16gbRAM. I don't have memory leak or any hardware related problems. I've checked memory drain in game thinking that it may be a problem but game is stable around 7-10Gb.

Ok so i'll go to description of my problem. After launching squad when manu is fully booted something like virtual clock is started every time after 10-45s game just shuts off to desktop without any error msg, I've tried reinstallation, clean install, installation on other HDD or SSD nothing is working, every time problem is exactly the same. I've checked different Netframework versions, and tried reinstallation of EAC 

There is one option to make game run longer, for approx 30min-1h it happens only when i reboot my PC deleting all config files same time, after that there is like some percentage of chance that game will start just fine. it's working roughly 2/10 times. After that i need to set all my setting back to what i use with keybindings and everything still its not giving me 100% repeatability because i could live with that considering its alpha but sadly its not working like intended. I've googled all the forums and found some dudes had same problem but for them deleting configs worked and using that once they fixed their game. In my case im struggling for long time to make game playable for me. I've never before experienced major bug that i couldn't fix on my own and i'm playing since kickstarter campanie. This weekend I've tested a10 and problem still exists with this version. 

[samwiseOrigin]

Could you provide us your the most recent log file pls?

[Psyrus]

Yeah the log files will be a great place to start

[wilk]

hey 

i had no idea what to use to upload so i pasted it into google docs

 

https://docs.google.com/document/d/1REF_6p8c-Ysf9RaOymXprgtmovlf8l53AmdsVv2WV1k/edit?usp=sharing

[samwiseOrigin]

Have you tried to simulate the same situation when both of CPU and GPU is at default? Not OC'ed ?

[beginna]

Hello and welcome to Squad @wilk,

 

had a quick look at your log

[2017.12.26-20.08.12:903][459]LogWindows:Error: Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0006 - 'HUNG')

https://issues.unrealengine.com/issue/UE-35288

Quote

Error message:

Fatal error: [Link Removed] [Line: 176] Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0006 - 'HUNG')

Developer Notes:
This crash may be caused by Nvidia drivers 372.20. We suggest updating your drivers to the latest version if you are experiencing this crash.

what driver version are you using?
not sure if OWI can do much about it. ¯\_(ツ)_/¯

 

 

 

do you use a logitech keyboard by any chance?

if you do. try to disable the "game integration" on the logitech keyboard software.

[samwiseOrigin]

@beginna

From the log : 

[2017.12.26-20.06.56:973][  0]LogD3D11RHI:     Adapter Name: NVIDIA GeForce GTX 1080

[2017.12.26-20.06.56:973][  0]LogD3D11RHI:   Driver Version: 388.71 (internal:23.21.13.8871, unified:388.71)

[2017.12.26-20.06.56:973][  0]LogD3D11RHI:      Driver Date: 12-15-2017

 

I do believe this is more toward UE4 engine comparability with here 1080... I have seen the entry regarding D3D all leading upto 90% of Nvidia GPU and very few AMD rig

Edited December 27, 2017 by samwiseOrigin

[beginna]

@samwiseOrigin yeah, right. forgot it's all in the log. - thx.

well, looks like I really need some sleep.

 

@wilk if I were you, I'd try a different (older) driver version.

[samwiseOrigin]

@wilk

 

This is from another game thread but 

https://steamcommunity.com/app/381210/discussions/9/1471967615864878829/

I recommend tweak your GPU as suggested 

 

and from Squad thread 

https://steamcommunity.com/app/393380/discussions/1/350542683189789664/

 

 

[wilk]

@samwiseOrigin without OC i had same results,

i'll try install clean drivers again, and test with basic clock settings, but tbh it's a bit strange i was using same rig and all settings before v9.15 and the day that patch hit game i got these CTDs

 

@beginna i'm not using any of logitech gear atm also i had multiple drivers updates to newest [gforce experience] since i noticed that problem first time. 

 

i'll test everything and inform you two about results

[samwiseOrigin]

Sorry to swap you with the information but do you have DirectX 11 installed in your PC ? If not, do so

 

Edit : To re-word this : If you have DirectX 12 installed and runs Squad, you are most likely to CTD.... Try to have DirectX 11 to run Squad 

Edited December 27, 2017 by samwiseOrigin

[wilk]

i have dx12 and it looks like its not the reason,

i made some testing and game is now running without CTDs 

 

one of following or all at once done the trick:

-decreased OC of gpu by 2% 

-clean installation of game

-clean installation of newest gpu drivers

 

i suppose issue was related to corrupted gpu drivers

thank you guys for help @samwiseOrigin @beginna

[samwiseOrigin]

Awesome!

[Psyrus]

Nice work !

[koschilein]

Ill lock the thread because the problem is fixed.