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MikeOxafloppen

Turtle Beaches

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My buddy has turtle beaches(not sure what kind) and they work in every other game except this one. They work in discord, skype, call of duty, destiny, etc... This is the only game where it doesn't work and is needed the most. I read a forum earlier about it not being squads fault but if it works in every other scenario then how is it not? Just gets frustrating when he cant tell anyone what is happening while underfire he has to type which leads to death of him and or his teamates. Please help, Thanks! 

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Hi Mike,

I don't know exactly which part doesn't work... I am guessing he can't speak and can hear things right.

I have a turtle beach myself and had no problems myself worked from minute one.

Maybe it's just something simple like a setting in game or something.

And it could be a idea to reinstall the game or maybe update some drivers.

See if all buttons to speak are assigned correct.

Most of the time it's something really simple that you just didn't see or think of

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Hello and welcome to Squad @MikeOxafloppen,

 

I agree, that must be frustrating.

If you use the search function, you'll find a few threads describing similar issues.

http://forums.joinsquad.com/tags/mic/

 

I can only give you these advices:

  • in windows: set headset as default listening device
  • in windows: set microphone as default recording device
  • in windows: disable all other sound devices

https://offworldindustries.zendesk.com/hc/en-us/articles/221596087-Troubleshooting-Audio-Issues

  • headset must be plugged in before launching start
  • use stereo (deactivate 5.1 / 7.1)
  • deactivate all sound enhancements (dts, thx, eax, other crap...)
  • maybe uninstall proprietary headset software suit and let windows handle the drivers

 

 

Edited by beginna
added link

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he can hear just fine its only his mic not working ingame. we play together in discord and i can hear him fine in that but when he goes to hit b or v the game doesnt even pick it up. his name doesnt come up bottom left or anything. sorry getting lazy with the grammar.

 

1 minute ago, beginna said:

Hello and welcome to Squad @MikeOxafloppen,

 

I agree, that must be frustrating.

If you use the search function, you'll find a few threads describing similar issues.

 

I can only give you these advices:

  • in windows: set headset as default listening device
  • in windows: set microphone as default recording device
  • in windows: disable all other sound devices

https://offworldindustries.zendesk.com/hc/en-us/articles/221596087-Troubleshooting-Audio-Issues

  • headset must be plugged in before launching start
  • use stereo (deactivate 5.1 / 7.1)
  • deactivate all sound enhancements (dts, thx, eax, other crap...)
  • maybe uninstall proprietary headset software suit and let windows handle the drivers

i can try that with him right now thanks.

he has the turtle beaches 420x stealth ones if that matters

Edited by MikeOxafloppen

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20 minutes ago, Frostieh (NL) said:

I have a turtle beach myself and had no problems myself worked from minute one.

Which one do you have?

Did you install the turtle beach audio hub? (firmware version?)

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I use the P11 Earforce.

It's a couple of years old now since I used it on my ps4 but still works fine

But i didn't install anything and just let windows do the work for me.

It sounds like the game doesn't see the headset he uses... because the b or v button doesn't even make his name come up.

The headset itself clearly isn't the problem.

Maybe a stupid question but are all buttons still assigned as default or maybe some are double programmed because he tried customize some of them?

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Just now, Frostieh (NL) said:

I use the P11 Earforce.

It's a couple of years old now since I used it on my ps4 but still works fine

But i didn't install anything and just let windows do the work for me.

It sounds like the game doesn't see the headset he uses... because the b or v button doesn't even make his name come up.

The headset itself clearly isn't the problem.

Maybe a stupid question but are all buttons still assigned as default or maybe some are double programmed because he tried customize some of them?

yea he has looked at the key inputs and such and they are default on b and v just the mic not working 

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14 hours ago, MikeOxafloppen said:

yea he has looked at the key inputs and such and they are default on b and v just the mic not working 

 

Have you confirmed it's the headset by taking your headset to his house and testing it there? Sorry if I missed that, I'm on a smartphone so I skimmed the thread 

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