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Phoenx

resolution issue and crash

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A friend of mine that I play squad with but refuses to ask questions on here has been struck with an issue where as soon as he loads into a game his resolution changes and his centerpoint on screen is about 3 inches off so nothing he does ingame is accurate. Then shortly after the game crashes. He has uninstalled/ reinstalled about 3 times. Does anyone know how to fix this issue? Please help has made his game almost unplayable.

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