Merlin

Server Licensing General Info

45 posts in this topic

We will shortly launch our game server licensing system, and as such we'd like to provide some background on it.


What is the server licensing system? [ UPDATED 7 December 2016]

We are adding in this system for server licensing to help players easily find servers which:

~ Have a quality, dedicated administration team.
~ Host from reliable and powerful server hardware.
~ Promote teamwork and communication in their community and/or clan.
~ Provide a positive environment for new players to learn the game and play with more experienced players.
~ Use the vanilla Squad gamemode rules so regular players know what to expect (will be important once modding is possible).

We will of course not be able achieve the full vision of the system at launch, nor will the system ever be perfect, but our hope is that server licensing will provide a framework for greatly improving the gameplay experience of the average Squad player.

We also recognize that not every server will be able to follow all the above rules perfectly, because frankly it is very hard to manage a community in such a way. This is the main reason why we have created “guidelines than actual rules” as we wish to convey the spirit and culture here, rather than ask each of our communities to be perfect with every item. 

 

Licensed servers have Developer / QA admin & debug access enabled. Admin commands that affect gameplay will only be used in game with permission from the online admins before being run.

 

[ADDED 7 December 2016]

Intentional exploitation of game bugs, or trying to crash and/or cause harm to another server by you, as the server owner, or representatives of your community, could lead to your server license(s) being revoked.


What will the server licensing system do?

The system will allow the development team to issue server licenses to reliable teamwork oriented communities & clans, which will cause their servers to be shown in the primary server list in game. This license will come in the form of a key which needs to be listed in the server’s config files.

All other servers which don’t have a license key will be shown on a second custom servers menu tab. The second tab is meant to show the full list of servers, and will be the place where servers with custom rules and mods are listed.


How can I apply for a server license?

First, read over our server administration guidelines here:

 

You and all of your server admins will need to follow the guidelines laid out in those thread, or you will risk having your license revoked.

If you are hosting through one of our partnered game server providers, namely:

BlueFang Solutions
Fragnet
G-Portal
Multiplay
ViLayer

Ping Perfect

You may apply for a server license via the application at http://master.joinsquad.com/serverlicense

For all other cases, primarily those who rent their own hardware, apply via http://master.joinsquad.com/dedicatedserverlicense

Can a license be revoked? [ UPDATED 7 December 2016]

Yes. It can happen if the dev team becomes aware that a licensed server is doing something grossly contrary to one or more of our guidelines. This can include things like:

~ Abuse of in game administration powers.

~ Lack of administrative presence.

! For those who rent their hardware, moving your game server to poor hardware or hosting alongside too many other game servers. Our server health system is displayed for each server by color. As a licensed server it will be your responsibility to stay in good server health.

GREEN : Good Server Health
YELLOW: Average Server Health
RED: Poor Server Health

~ Promoting poor in game culture, contrary to Squad’s goals of teamwork and communication oriented gameplay.
~ Facilitating an environment which is hostile to new players.
~ Failing to use “vanilla” Squad rules and files.

~ Licensed servers that use game server providers must notify Offworld Industries when they switch providers. Switching from an approved licensed server provider to a non approved server provider is prohibited.
~ Intentional exploitation of game bugs, or trying to crash and/or cause harm to another server by you, as the server owner, or representatives of your community, could lead to your server license(s) being revoked.

Please note that once we have issued a license, we will work with the community involved before revoking a license unless there is a very serious violation of our guidelines. In the event that we consider revoking a license, the circumstances will be analyzed carefully and on a case-by-case basis, and the server owner will be notified via the email on their server license application.


My partnered game server provider is showing poor performance, what can I do?

For licensed servers hosting on our partnered providers, we will never find you liable for poor hardware performance. This can happen in cases where the provider is hosting on poor hardware, or is hosting too many other game instances on the same box you are on.

Simply send an email to [email protected] including your license ID and an explanation of the issues you are noticing, and we will survey your server’s performance and contact your provider privately.


My Clan / Community / Server did not receive a license, what can I do?

Remember that if you do not receive a license, you can still host a server! 

Work on building a dedicated, quality admin team and growing your community and simply apply again when you are confident you have made progress. We will always be open to revisiting an application.

 


If you have recommendations or feedback, please feel free to leave comments below.

Otherwise we look forward to seeing you on the battlefield!

Respectfully,
The Squad Development Team

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not dedicated server files??  but game server provider are bad for me

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We will be releasing the dedicated server files shortly after the licensing is enabled, which is scheduled for a-5.1 in the next few days.

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We were quite happy to see updates to the server lists today with the 5.1 release, but also disappointed to see that our BlueFang server, [FUBAR] Community Server was listed under custom servers and not under licensed servers.

We applied on 16 March just after this post went live and have heard nothing back at all.

I have resubmitted the form in case something went awry during submission.

Could y'all clarify if possible the schedule for licensing? Is there a backlog of licensed servers? Can future server applications receive confirmation of their submission and a rough estimate of the time of consideration and/or when a decision will be made by email as well as the message upon submission? 

Thank you for all your hard work. Nice especially to see some updates to admin log features to make things easier for admins. 

EDIT: Just arrived. Thanks so much! /resolved

Edited by davebluedevil
a word

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Hey guys,

 

Our group currently has a squad server however it only shows up under the "Custom Servers" tab in the menu. I am an administrator there and was wondering how we go about getting it up on the "Server Browser" tab.

 

Thanks 

 

 

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4 hours ago, Odds said:

Hey guys,

 

Our group currently has a squad server however it only shows up under the "Custom Servers" tab in the menu. I am an administrator there and was wondering how we go about getting it up on the "Server Browser" tab.

 

Thanks 

 

 

 

@Odds You will need to fill out a server license application. As stated above in the Server Guidelines:

 

If you are hosting through one of our partnered game server providers, namely:

~ Blue Fang Solutions
~ Fragnet
~ G-Portal
~ Multiplay
~ VI-Layer

You may apply for a server license via the application at http://master.joinsquad.com/serverlicense

For all other cases, primarily those who rent their own hardware, apply via
http://master.joinsquad.com/dedicatedserverlicense


After you have filled out the application, our server licensing team will review your application and get back to you as quickly as they can.

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Thanks for the prompt response

 

I wasn't too sure if that was for new applications only - as we already have the current server (s).

Will inquire with server host and re - apply i guess.

 

Cheers

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1 minute ago, Odds said:

Thanks for the prompt response

 

I wasn't too sure if that was for new applications only - as we already have the current server (s).

Will inquire with server host and re - apply i guess.

 

Cheers

 

@Odds the application is only for the license key that you apply to an existing server. Not for a new server altogether.

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AH, makes more sense 9_9

 

Thanks again mate

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1 hour ago, Odds said:

AH, makes more sense 9_9

 

Thanks again mate

 

No problem.

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Hi there!

 

Thanks for the info! I preferr this way to split between official server and these with mods! Well done!

 

Me and my friends want to support especially the german community and reserved the domain GER-SQUAD.community ! At this URL you can contact us now at our Discord-Server! Our Steam group you can find at STEAM.GER-SQUAD.community. We are growing daily and will get a big group, who presents the german squad community proud and clear! :-)
We are also in contact with other german server owners like DOG Germany.eu and Full Contact Squad - we are one family, work together, share ban files and informations. Looking forward to see this group and the game growing. We want to deliver a great SQUAD experience, especially to the guys who are´nt in a clan. We want to support the communication, tactical teamplay and help new players. We have now about 7-10 people who are great characters and want to help us with server administration and community support. Daily growing!

 

Looking forward to receive the license asap, so we can test our new server from gamerzhost.de - who have a great performance. You should also contact them and choose them as your server partner. 

 

Thanks for your great work! Rock on!

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I applied for a licence 3 days ago could you tell me when i might get a reply

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it should be replied within 14 days :)

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Any chance at the post being edited to have bullet points instead of ~ :P?

 

On a more serious note, I thought I remembered a requirement that you have to have a forum post on these forums to apply. I don't see that on this thread?

Edited by Mycelus

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So today I started a new squad server with bluefangsolutions. I've submitted an app for a server license and it says it could take a few days for my server to land on the server browser tab. What's the average amount of time it takes for licenses to get approved? Someone said it could take 14 days?? Is that accurate?

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17 hours ago, RickDoodBrah said:

So today I started a new squad server with bluefangsolutions. I've submitted an app for a server license and it says it could take a few days for my server to land on the server browser tab. What's the average amount of time it takes for licenses to get approved? Someone said it could take 14 days?? Is that accurate?


Usually it's 1-4 days. But given that the devs are in Germany for Gamescon now and the issues with v7, I reckon that license is not a priority. But I doubt it will take 14 days.

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