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Hello guys! This guide is to help people who are seeking technical support for Squad. Let’s start! Foremost, I would like to make it clear that this post is not officially pronounced as the guidance for support related topic. This post is made purely for me to handle/track support related questions swiftly. Now, please provide your basic hardware information. Specify the following; OS: CPU: GPU: RAM: Depends on the situation of your troubleshoots, I may ask you to change your clock speed to default. Are your Windows/GPU Up-To-Date? Is your RAM page file size set to automatic? Are you using a laptop? Put power performance setting to ‘high performance’ Have you tried to clear cache manually? Are you getting Low frames even though you are on a high-end rigs? If your OS is win10, use DDU(Display Driver Uninstaller) to do a clean re-install of your graphic drivers Are you getting random CTDs? (Crash to desktop) If you have Razer Synapse or Razor Cortex that is not the latest version, it will cause your game to force crash due to GDPR. Could you provide me Squad log file for me to look at? The default save location for squad log files is %LOCALAPPDATA%\SquadGame\Saved\Logs Did you take a long break from Squad and just came back? Welcome back! I need to remind you that Unreal Engine 4, in which Squad is designed with, had a major update on September of 2017. If it was before that time you played the last, you MUST do a clean re-install of the game. Click ‘Reveal hidden contents to see how to: Are you missing part of screen? Per say like compass? Are you seeing a green fog in the field like this? It’s known graphic glitch. Exiting the server and joining back should fix it. Does your screen flickers with green lines appearing across the screen? Are you not able to connect/see the server from the browser? Are you using reshade? Your mic not working? Take a look at this post Does your game say “Steam is offlline”? Are you having trouble downloading mods??? Click ‘Reveal hidden contents' Are you getting Game security Violation Detected?? Are you having Untrusted System file (C:\Windows\System32\User32.dll) error? Are you having EAC Error: Unknown File type (.pak file related) error preventing you to launch Squad? If you are having .dll issue Are you having difficulties with Key bindings? Even if after following the instructions, you failed to fix the issue, please open a topic and I will be more than glad to help you out with the issue This is System Requirements of Squad as of July 2019. Please be noted that above contents may be edited over time
SgtHerhi posted a topic in General DiscussionHello fresh Squad players and welcome to the community! To start this out, please remember that Squad is in its Alpha stage still, which means all content is subject to change and issues/bugs/glitches may happen. So the best tip I can give you is to have patience - both inside the game itself and outside of it. To start with a disclaimer, this is not an official guide / post / anything, I’m just a random drunkard trying to ease the pain of new players coming in to a game with a relatively steep learning curve. Squad is a great game. But what keeps us regulars coming back to it and loving it so much are the players in it - the community. It is indisputably the best aspect of the game and a great team, a great Squad Leader even can make even a losing fight enjoyable. So please remember that there are A LOT of new players playing this weekend and the level of gameplay can be very varied as everyone's trying their best to learn the ropes. There is going to be a small army of experienced players playing as Squad Leaders to help keep the gameplay fluid and as close to normal level as possible, so give those guys some credit and try to be a good squad member - you're most likely in good hands with a Squad Leader that is brandishing some sort of [Clan Tags] but there are naturally plenty of other great players & leaders that are not with any specific group. If you find yourself in a good squad, enjoy the moment and feel free to ask any questions you have when the situation isn’t too hectic, people are keen to help. It’s common for squads made of complete strangers to “click” and keep playing for multiple rounds in a row, seek for those opportunities and you’re going to have a good time. WHAT IS SQUAD? At its best: A deeply strategic and immersive teamwork focused experience that creates memorable moments and is thoroughly enjoyable through a whole one to two hour match. At its worst: A shitshow of a complicated team deathmatch with no strategy or team play to be seen and where the points don’t matter. What creates the difference between the two? You (andtheother79dudes) GAMEPLAY TIPS Loading screen image with all the controls etc. SPAWNING There are 3 ways to spawn in Squad, Main Spawn, FOB and Rally Point. 2 latter ones are placed by the players. This means some players need to sort them out while others get straight to the fight. This might mean you have to sometimes wait a few minutes before you’re needed to spawn at the start of the round so please listen to your Squad Leader before you spawn in at Main. **Don’t spawn at round start unless asked to** - This is a purely logistic issue/choice from the Squad Leaders on how many vehicles they want to use. Some simply won’t have a place to sit. Be patient, you’ll get to the fight sooner or later. PROTIP: Rally Points are squad specific spawns with 10 spawns until it runs out. Try to always leave the last spawn for your Squad leader so he can place a new one! DYING Squad has quite long spawn timers to reward kills and decrease the clown-car effect of spawning, making each player’s life more valuable than in other games. You should **ALWAYS** stay in the downed state from 30 seconds to a minute because you won’t be able to spawn any quicker anyway and that gives your medics a chance to pick you up and save that precious ticket. SPOTTING ENEMIES It can be extremely hard to pinpoint enemies in your first games as you have no idea where they’re coming from so listen carefully to your squad calling them out and possibly them being marked on the map. Remember that the map markers for enemies are placed manually by Squad Leaders and are not 100% accurate. To spot them yourself, think of a logical way they should be coming from and stop for a while and observe, any movement is easier to pick up when you’re standing still yourself. Getting this right takes time and patience, don’t be frustrated if you get the feeling that the “trees are shooting you”. Use your compass at the bottom of the screen to call the enemy locations with directions like “Enemy infantry North West, 200 meters (estimation), multiple”. VEHICLES In Squad vehicles are extremely important to the outcome of the fight. Each vehicle has a ticket cost associated with them that your team loses upon losing the vehicle. For any of the bigger vehicles, APCs and Humvees etc. the cost is very high so you should treat them with respect and try to keep them safe at all times and only engage when you think you have the advantage. They are not tanks and driving one into a town with enemies will lead into its swift destruction. Each vehicle has to be claimed by a Squad Leader to be used by their squad either by the Squad Leader entering the vehicle or remotely by having 2 squad members next to the vehicle and the Squad Leader claiming it from his radial menu. Protip: E to start the engine WHAT ****ING TICKETS? Tickets are the way the winner of a match is determined in Squad, typically both teams start with 500 tickets in AAS mode and the one to run out first loses. Each player “life” is worth 1 ticket, Vehicles anywhere between 2 to 35 tickets depending on the vehicle. FOBs (the big spawn points) are worth 20 tickets. The Objectives have a varying cost on them as well depending on the map layer. Capturing a neutral flag doesn’t cost the enemy tickets but taking one that the enemy is controlling decreases the enemy tickets and even gives some back to your team. Controlling the majority of flags on the map also makes the enemy team “bleed” tickets = lose tickets over time. TEAMKILLING Teamkilling is heavily frowned upon by the community and intentional TKs can and will get you banned from many servers. Accidents happen and it’s normal to occasionally mistake a friend to a foe – just remember to apologize and it’s usually fine! It's an intense game, tempers will rise, but try to find a way to solve the situation that is not TKing anyone. The playerbase is very mature compared to other shooter games, unbelievable but true, you can actually talk to people usually. TKing – Don’t do it. Trust me on this. TROUBLESHOOTING TIPS / HOW TO FIX ERRORS Squad is an Early Access game in its Alpha stage. Sometimes things go wrong. Here are the basic tips to help solve a majority of issues. It’s impossible to say what will fix what as every system is unique and an untold amount of things can go wrong, but these should help. If issues persist, seek proper Support either on the official forums or Discord (links at the bottom). Clearing the Cache –This is your #1 solution to all Squad related problems, launch the game, go to Settings – Game Settings and click the “Clear Cached Data” and restart your game. This is especially true for returning players who have had a previous version of Squad installed at some point. Verify integrity of files in Steam – In Steam library right click on Squad – Properties – Local Files – Verify Integrity of Game files. Restart Steam. Turn off all skins in the in game settings (you might not have skins, they were a limited thing and a little broken atm and cause issues) Have you tried turning it off and on again? Restart your computer. I HAVEN’T PLAYED THE GAME BEFORE - SHOULD I SQUADLEAD? Short answer & personal opinion: No. If you create a Squad that makes you the Squad Leader and there are certain expectations of you as a player in that role. It’s not like other games *cough battlefield* where it’s just a title. Here it actually has a meaning and you’ve got some responsibilities. You're essentially one of 4-5 Squad Leaders in the team and together you are the driving force and the strategic hive mind guiding your team. This requires some experience in the game so please DO NOT CREATE A SQUAD = BECOME A SQUADLEADER IF YOU'RE PLAYING YOUR VERY FIRST GAMES. I only say that for the benefit of everyone in the game, even if you believe you're Patton reborn, at least observe a more experienced Squad Leader for a few rounds before trying it out yourself. No one is perfect in their first game and it can be very stressful / demanding so you need a certain attitude going into it. If you're interested in trying it out anyhow, check out some of the SquadLeading guides to get a few tips on it. Nothing is stopping you from doing it in your first game but I can guarantee you that you and your teammates will have a better experience if you try to grasp the basics first and when you feel fully in control you can drop yourself in the deep end and try out SL:ing! LIFE SKILLS 101 BY HERHI A couple situations you might find yourself in and my personal opinion on how to fix the situation: "My squad isn't communicating" Any number of reasons might cause this, you might all be new, people might not have mics, the Squad Leader might not know he is the Squad Leader. Try asking politely if you have a plan or what’s going on and people might wake up. If nothing else, the Squad Leader should always be able to communicate and be the one talking a lot. There are differences in how much players want to micromanage as SLs, but some standard of communication is to be expected. Otherwise, leave the Squad and check out another one. If the same repeats, considering switching to another server as communication is crucial to both the gameplay and enjoyment of the game. "No one has made a squad and the game is about to start" Just keep waiting, someone will eventually gather the courage to do it. DO NOT create a squad on your own if you don’t plan on being the Squad Leader and give the role to someone else who joined the squad. This is extremely shitty and causes unnecessary hassle. Have I mentioned patience? "I don't know where I should spawn" Ask. "I was kicked out of a squad" The SL can kick anyone they want whenever they want. Maybe you did something wrong and he didn’t bother to explain it, maybe your microphone wasn’t on and he thought you couldn’t communicate, maybe he made room for a friend / clanmate. Don’t worry about it, just hop into another one. Rarely is it a personal vendetta against you. “My Squad Leader seems to be intoxicated” Good. He will lead you into great adventure. “My Squad Leader is an asshole” Is he really? Or is he telling you what to do because that’s what he is meant to do. If he actually is an asshole, just leave the squad and join another one, no need to make a scene. “I was kicked / banned from a server – all the moderators are power hungry assholes” No they are not. All good Squad servers are run by communities and usually only trusted members have moderator rights on a server. They are there to make the game more enjoyable for everyone on the server – usually at the cost of their own enjoyment. Believe me, they would rather be playing the game rather than hunt evidence of disruptive behavior. If you feel your kick / ban was unjustified, almost all servers / communities have their own Discord channels where you can bring it up. Remember to be polite, it could’ve been an honest mistake of someone’s fat fingers. TL;DR Patience is key. The community is what makes the game great - don't be an *** and you won't be treated like one. ENJOY THE FREE WEEKEND MADNESS! This was supposed to be a brief guide but there's so much to talk about that I'm surprised if anyone read this far. There is A LOT of stuff I've left out and is out there for you to learn on your own. If there are any pressing concerns or blatant misinformation on my post there, feel free to point it out and I'll get it sorted. LOOKING FOR SOMETHING? IT’S ALL HERE HOW BLOODY CONVENIENT • HELPFUL LINKS • PLANNED FEATURES • SQUAD WEAPONS DATA • NEW PLAYER GUIDE • LOOKING FOR A SQUAD? • SQUAD REDDIT • SQUAD OFFICIAL FORUMS • SQUAD OFFICIAL DISCORD - HIGHLY RECOMMEND JOINING FOR QUICK QUESTIONS / PROBLEMS / DISCUSSION / BANTER
After the recent update I've experienced a heavy drop in fps – from a stable 60+fps to 25 and below. At game start, everything is peachy, but a few minutes in and forward the fps just dives off a cliff. I tried running the Squad Troubleshooter V2, nuking the game cache both through game and OS, un- and re-installed GPU drivers (also a rollback), reinstalled the game twice on two separate hdds(maybe the first was broken right?), following performance guide setups etc. – Nothing helps, no matter the graphic settings and hardware setup the fps stay below 25! It is to be said that Squad has never crashed because of this, the FPS drop is just too severe to keep on playing! I've also not made any changes to my setup during the rollout of the 9.5 update, all my other games behaves like normal. I also had no problem running Squad before the update, stable 60fps and no crashes since I bought the game. BUT tried I enabling Full Texture Loading which bumps the fps to 45 without any too severe drops. Anyone else with fps problems since recent update that can verify? - Could this be a memory leak thing? I'm at work, so will post logs and monitor data when I get home, do a third play-through to verify and then submit an official bug report. Rig: • Core i7-4770k 3.5Ghz • MSI GTX 1070 Aero ITX 8GB OC • Corsair XMS3 - 16 GB DDR3 1600 / 2x 8GB sticks • Gigabyte - Z87-Wifi Mini ITX LGA1150 • Kingston SSDNow V300 120 GB
Hello, ever since the new update i'v havent been able to start the game. I press launch game and the loading screen would appear and the process would end right after the loading screen is over. I tested this with task manager and saw the squad.exe process end right after the small loading screen with the small "cancel" sign at the bottom loaded. There are no error signs or anything it just kills the process right after the launch. Thanks for helping.
Well this is nice. Wanted to get into playing Squad, but I'm encountering an error that doesn't seem to have been had before. From the launcher, I get the message "Network Error - Error establishing SSL connection with the server!" I'm not sure why I need an SSL connection, but Squad seems to insist on it. So far I've tried Running Steam as an admin Running Squad and Squad Launcher as an admin Putting them on compatibility mode for Windows 7 since it worked on another computer that had Windows 7 last time I played Uninstalling and reinstalling EasyAntiCheat Uninstalling and Reinstalling Squad File Validation through Steam Rebooting Allowing it through Windows Firewall Allowing it through Avast AntiVirus Disabled Avast and attempted to run it Not sure what to do, spent close to 2 hours on this
The official Squad wiki has arrived - hooray! Read the announcement here. The user manual will now retire and its content transfer to the wiki. Read more about the transfer process here. There will be no more updates coming out for the user manual and version 1.1 will remain the last and final version of the user manual. The porting process will taking time, meanwhile please keep reading the user manual here. But bear in mind the manual is outdated and does not represent the current state of the game. The Official Squad User Manual Download Download version 1.1 of the Squad User Manual (English) Download version 1.1 of the Squad User Manual (French/Français) - translated by Nightstalker21, ayente and molomo58 Download version 1.1 of the Squad User Manual (Turkish/Türkçe) - translated by Aragorn, Shark, Jedarus, Officer, Synche and Woape Download version 1.1 of the Squad User Manual (Spanish/Español) - translated by Gal4ct1c Download version 1.1 of the Squad User Manual (Polish/Polski) - translated by LoneRanger, Fresz, Maniek, Popo and mastah4 NEW! Download version 1.0 of the Squad User Manual (German/Deutsch) - translated by r0tzbua Download version 1.0 of the Squad User Manual (Italian/Italiano) - translated by Ganzino Download version 1.0 of the Squad User Manual (Hebrew) - translated by WarFox89 Preface The manual has come a long way. Usgu's "Unoffical Squad Alpha Manual" has grown into the "Official Squad User Manual", just in time to introduce our game to the new Riflemen and Early Access players. This is for you, guys. Using the manual Obviously, read it, particularly if you are new to Squad. I also think that even Squad veterans can learn one or two things from the manual, too - so at least have a look through. You will see some background information at the start of the manual and troubleshooting and additional information at the end of the manual. Hopefully, all useful stuff for you guys. I would also like to see that, where appropriate, questions on the forums are answered by referring to the manual, ideally with specific page reference. If that answer is in the manual, why would you want to write up that information again and again if all you have to do is refer to a page? Additional side effect is that people are being made aware of the manual and will be using it themselves to look for answers in the future. Basically, you have taught them to help themselves. That is always a good thing. A useful tip: When you are using Adobe Acrobat Reader for viewing the manual, open up the booksmarks. All chapters are listed there and this makes navigating the manual a dream. Contributions Help from the community for this manual is more than welcome and needed. Post your suggestions for the manual in this thread or send me a PM. I am sure you will find missing or incorrect information and many spelling mistakes. There is is always room to make things better. If something is not in the manual but you think it should be, let me know. The manual will not answer all questions, but it should answer all game-related questions pretty competently. So if you see some questions reoccurring again and again on the forums and they are within the scope of the manual, put a link to such discussion in this thread and I will consider adding this kind of information to the manual. As I do not have the time to follow all discussions on the forums anymore, it would be very useful if you point out such discussions to me. If you have free time at hand and really want to contribute to the manual, become a co-author or assistant. There is always something to do on the manual, particularly after a new update has come out. Write new text, update text, improve text, take new screenshots, proofread, apply visual improvements to the manual. The list is endless. Any task you help out with makes a contribution. If you want to become part of the manual team, send me a PM. Translations Existing translations are listed under the section "Download" above. If you are contemplating to write a new translation of the manual or you are already part of the translation team and looking for more information, head over to following post for more information. Linking to the manual If you want to link to the manual, please use the forum post: http://forums.joinsquad.com/topic/4766-the-squad-user-manual/ If you want to directly link to a PDF, use the following link - it will always contain the latest English manual: http://downloads.joinsquad.com/Manual/Squad_Manual_Latest.pdf Do not link directly to the PDF of a particular manual version. Very soon that link will be out-of-date when a new manual revision has been released. If you are in-game and you want to tell others of the manual, you type into text chat the following short URL (kindly provided by invisible.nin/SINE): http://tinyurl.com/squadmanual Alternatively, you can refer them to the "Questions" subforum - this thread is pinned there and easy to find. The manual even has its own subforum section in the main forum overview - you can't miss it. Other Squad documents The Cheesy Tactical Guide by =AMG=Cheesy_LeScrub - the best tactical guide available for Squad at the moment. Quick Start guide in Polish by LoneRanger - gets you started into Squad real quick, if you understand Polish.
My PC sometimes freezes while playing Squad. Latest one: I played for around ~40 Min and than the PC froze entirely. So, Squad is still open but it just gives me a freeze frame. No Audio. I tried to just wait for the freeze to go by, but nothing happened also after a half an hour. The only way to work on the PC again is by pressing its power button until it forces a shutdown. (A half of myself is always dying when I'm forced to do something like that :( After that I can start the PC the normal way and nothing seems to has happened. This occurs nearly every time I play.