I got a bunch of things from both players and admins, including information from people who are not very active pertaining to the reasons behind their current lack of interest.
A general theme of lack of content has emerged:
Every single feature from Squad is amazing, but the amount of features is just absurd low for now.
Tired of constantly playing the same, that's why I'm just waiting for the new update.
Development seems to have slowed right down. They don't seem to have a proper Project Manager.
Balance issues have been brought up:
The biggest problem is the balance between maps and factions - you join up a game, and you know you are gonna have a tough time if you are either the militia, or insurgents.
Specific example: win ratio on logar as us has been at least 65-75% for the us.
Often you cant spawn as Ins as you can only spawn on caches... but sometimes there are no caches.
Some outstanding bugs contribute to low player numbers:
Ins is just too buggy to play. Right now I just left the server because a cache again spawned on an Ins resupply (map: kokan; location not reported). The resupply car is now bugged and can not be used. This happens a lot.
Bug: if you destroy a car on its spawn it doesn't disappear before the next spawns which then leads to then never ending cycle of that car blowing up.
Vehicles get stuck far too often, not consistent with behaviour during testing.
Admins want improved tools:
Most requested admin function: ability to warn players.
Want easier administration workflow for base-rape (could extend to spawn camping, too).
The most significant actions that we'd recommend based on this information are:
Add more variety - add community maps, add different layers in new parts of old maps, use different factions, &c. Get creative. Additional variety does not always require code changes, it can often be done by just moving some flags around in the editor.
Fix balance quickly when issues are detected. Don't wait for new features to include alongside balance fixes. This should deal with variety to some extent, too.
Improve/extend admin commands/tools: adding a warn command is an easy first step. Behaviour issues are a minor issue currently, but we want tools in place before they become more significant.
What feedback can I give to my community members and admins?
Are some of these things already prioritised for the next release or two?
Are there any organisational changes (more emphasis on including community maps/fixing balance issues/project management tweaks) that would help mitigate some of these issues that I could tell people about?