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Head of Customer Experience
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About SgtRoss

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    Head of Customer Experience

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  1. Alpha 13 Survey Review

    No problem. At the end of the day, the design team is going to do what they feel is best and they will make decisions that we dislike and some we like. I'm essentially just a player now, too, so I have to live with the changes they make like the rest of ya's. As far as understanding the intent, well, we will continue to be transparent and discuss these things. I would have a look at the SquadChat with Phil that happened recently. Also, we're likely to have more stuff coming up in the future to talk about these things.
  2. Alpha 13 Survey Review

    I feel some assumptions are being made about this article. The intent was to show the results of the survey. There have been no judgments made as to whether or not the Squad development team will act on the results of the survey. As stated in the quote, it will take the A15 development cycle to figure out if changes will be made and implement said changes. An example, for all I know, the design team will take out Buddy Rally due to the upcoming release of helos. No promises are being made here, and we're just asking what people think and considering those responses. Thank you all for the feedback.
  3. Squad is dead or not ?

    Tartan isn't too far off; overall growth has been increasing.
  4. Fokke's Battlepics - Highres

    Man, some of those are great, adding them to my stash, thanks!
  5. We're looking to expand our Community team as our company grows! Are you passionate about gaming and have experience bringing people together and connecting communities to the people who make them? Then we might be looking for you, future Community Manager. Take a look and apply if you think you have what it takes. Job Description
  6. V10 weapon muzzle control

    Please keep it cordial here, there is no need for name calling and does not help efficiently provide feedback for us to work with. We are closely watching the overall feeling of the community, and we will do our best to keep everyone's viewpoint in mind with any further modifications to the system. Keep in mind that this system is here to stay for the time being. It took our team quite a long time to nail down something that we can work with and are happy with how the system is set up at the moment. However, there will likely be tweaks that occur over time as we take in more feedback. Please keep in mind that everyone will have their own opinions on the game and there are hundreds of thousands of players that we have to consider overall. Social media, forums, etc. are but a slice of the overall player base.
  7. What are your biggest pet peeves in squad?

    We're trying to avoid that!
  8. An overall VOIP upgrade is something we would like to do, but other priorities are taking up our time at the moment. We do hope that we will get an opportunity to make improvements before 1.0. Either way, thanks for the feedback and it is on our radar. (Actually technical documentation related to this, just need to get around to doing it)
  9. November 2017 Recap

    The intent is to get weapon resting in for all weapons eventually. Not for this update, but that is the plan for future updates. Not entirely, custom weapon collision animations are planned for future updates, for now, it will use the weapon lowered state. I do not have an answer for that as my head has been in other things. Content is "relatively" easy to do; our focus has mostly been in the "health" department as you put it. However, this does not mean that a ton of content hasn't been worked on during this entire time (since v10 is hardening, other parts of the team have to work on something, right?). I have a sinking suspicion that large content dumps will occur after v10 is out. Essentially, it means we are mostly in a polish and bug fixing phase. If we were to add more features, it could introduce new issues, delaying the update. We have a solid amount of stuff going into v10; now we are just trying to make sure nothing is game breaking. Yeah, sorry we couldn't get to it, but we are planning on escalating its priority after v10. Discussion and prototyping have already begun on the next iteration. Keep in mind, the new animation system does come with some neat features, but the biggest win is that the system is in and working. Now that the foundation is set, future content/feature updates will be more accessible to us as a team. As we continue to develop we will be working on top of this, hopefully allowing more rapid iteration of the system. For example, ladder climbing won't be in this patch, but once v10 is out, we will have more room to work on these types of iterations.
  10. As someone else mentioned, essentially, the Insurgent faction is a fictionalized one that is heavily inspired by the current Middle Eastern conflicts. We understand that some will feel a bit like the immersive-ness of having these guys on Afghan maps will be a bit incongruous, but we have always stated that we will be moving away (to the best of our ability) from political organizations.
  11. August 2017 Recap

    Check our Twitter out, that specific transition was not MOCAP. Maybe? It is being looked into, further information will likely be coming in the future relating to its viability. To quote the article: "With more vehicle options coming in the future, more anti-vehicle options are coming alongside them. Enter the BGM-71 TOW Missile, a familiar sight on the battlefield." The Recap often shows what is currently being developed or already developed. Multiple artists work on different assets at any given time. Some of the assets were not ready to be shown in time for the article, this was just readily available when the article was planned to release.
  12. Any chance of a modding wiki?

    We do read, we do listen, we do help out in other areas (Discord, for example) when possible. We are working very extensively (teasers coming soon) on kick-starting the modding community outside of just maps. I have a sinking suspicion that the "new" guys that are working on developing the modding systems will have some documentation once we get to that point. (I have been told one of the programmers is a documentation fiend) I will say, as Zylfax stated, that some things will just require patience on the communities part because as noted, our primary focus is getting Squad completed. We appreciate everyone's understanding and feedback, much love!
  13. Mercy flag bleed. (Question)

    That might be an oversight on my part. I will likely have to remove or redo that layer to prevent that from happening in the future. We simply need more AAS flag actor functionality. Hopefully, we'll be able to do that in the future.
  14. Devblog: Squad Motion Capture Session

    Seeing the "sprint" in-engine alone made me get out the paper towels.