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About knubbe

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    EasyAntiCheat Staff

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  1. Unexpected error. (0xC0020015)

    Hi, Sorry for encountering this error. Could you create a Process Monitor log and upload it to e.g. https://uploadfiles.io as .zip? You can send the link to the upload directly to me via PM. Hopefully this way we will be able to identify the issue and deliver a fix. For quick instructions on creating the Process Monitor log: https://support.easyanticheat.net/kb/troubleshooting/procmon/?lr=en-us Thanks a lot!
  2. Squad launcher not working

    Great! Do you have any other anti-virus installed? Just to know for more information, thanks!
  3. Squad launcher not working

    We found an incompatibility issue with EAC and Avira. An update fix has been deployed to live now. Could you see if you're able to start the game now normally from Steam? @DefNotJake @WorstNoobEver Thank you very much @Xiio0 for the time and help in debugging this issue!
  4. Squad launcher not working

    Thanks, added! @WorstNoobEVERcould you link me your Steam profile via PM? I didn't find you in Steam, sorry.
  5. Squad launcher not working

    Could you add me in Steam Friends (https://steamcommunity.com/profiles/76561197999579793)? Let's get it fixed asap. Thanks!
  6. Squad launcher not working

    Hi, If you start the game from Steam, and then kill the Squad.exe process from task manager once it starts to that 0.5MB memory usage in Task Manager, do you get any error message?
  7. Can't start the game - Tried everything

    Hi, If you're able to run the game from the game directory directly, could you add me in Steam Friends (https://steamcommunity.com/profiles/76561197999579793) to troubleshoot this further? We should be able to fix the problem quickly this way. Thanks!
  8. Crash on startup

  9. Memory could not be written

    Hi, Could I add you in Steam Friends to troubleshooting this further and getting it fixed asap? You can link your Steam profile here or via private message if needed. Thanks!
  10. Couldn't Start the game error

    Hi, Could you try re-installing the EAC service manually from SteamApps\common\Squad\EasyAntiCheat\EasyAntiCheat_Setup.exe? In the window's bottom left corner using the 'Repair Service' -button. Does this help? Also try installing the Windows Service Pack 1 for Windows 7.
  11. Windows magnifier Error

    Hi, Could you add me in Steam Friends also @DeVilTaZ? Thanks!
  12. Windows magnifier Error

    @CheesusCrisp, Really sorry to hear that Could you add me in Steam Friends (https://steamcommunity.com/profiles/76561197999579793) to troubleshoot this further? Also could you try starting Squad from Steam, then terminating in Task Manager the Squad game process in about 10sec when it stays stuck? (If killed within 30 sec, if we blocked something crucial it should show an error dialog)
  13. No servers ingame

    Thanks guys! Let me know if any other errors would still pop up!
  14. No servers ingame

    Thanks @suds! Confirmed that the missing servers in browser is caused by EAC blocking a trojan virus' dll (abengine64.dll). Hopefully now running the Malwarebytes anti-virus scan will find and remove the infection Let's continue more in Steam Friends. @Daytrader, awesome! Thanks for confirming this back.
  15. No servers ingame

    Hi, let us know if it wouldn't work now, thanks! @suds, Could you add me in Steam Friends (http://steamcommunity.com/profiles/76561197999579793) to debug it further? We should be able to fix it then on spot now.